Villa Kingfisher
Privacy Policy & Reservation Policy | Villa Kingfisher

Privacy Policy & Reservation Policy

Introduction

This website is provided for informational purposes only. Bookings for Villa Kingfisher (“the villa”) are made exclusively through our Lodgify booking platform. By using this site, you agree to the policies below.

Privacy Policy

We respect your privacy and handle your personal data in accordance with Indonesia’s Personal Data Protection Law (Undang-Undang Republik Indonesia Nomor 27 Tahun 2022 tentang Perlindungan Data Pribadi).

Information We Collect

You may provide us with personal data when you enquire or interact with this website, including your name, email address, country of residence and any other details you choose to submit. We do not collect sensitive personal data unless expressly requested.

How We Use Your Data

  • To respond to enquiries and provide information
  • To personalise your browsing experience
  • To comply with legal or regulatory requirements

We will never sell your data. Third-party service providers (including Google Analytics) may process anonymised usage data under strict confidentiality.

Cookies

We use cookies and similar technologies to improve site functionality, remember your preferences and analyse traffic. You may disable cookies via your browser, but some site features may not work.

Data Retention & Security

We retain your data only as long as necessary to fulfil the purposes above or as required by law. We implement administrative, technical and physical safeguards—such as secure servers and encryption—to protect your data from unauthorised access or loss.

Your Rights

You may request access, correction, deletion or transfer of your personal data, object to processing, or withdraw consent at any time by contacting our Data Protection Officer at info@villakingfisher.com.

Reservation Policy

Bookings are accepted only via our Lodgify platform at https://villakingfisher.com. This site is for searchers and viewers; please use the Lodgify link to reserve your stay.

Deposit & Payment

  • 50% of the total rental fee is due at booking through Lodgify.
  • The remaining 50% is due 7 days before arrival.
  • All paid prepayments are non-refundable.
  • No security deposit is required.

Booking Confirmation

Upon receipt of the deposit, Lodgify will send you a booking confirmation email with your reservation details and reference number.

Check-in & Check-out

  • Check-in: 2 PM local time
  • Check-out: 12 PM (noon) local time

Early check-in or late check-out may be arranged via Lodgify and may incur an additional fee.

Cancellation & Refund

  • Cancellations more than 60 days before check-in: loss of deposit.
  • Cancellations 30–60 days before check-in: 50% of the total rental fee.
  • Cancellations within 30 days of check-in or no-shows: 100% of the total rental fee.
  • If we must cancel (e.g. natural disaster), you’ll receive a full refund of all amounts paid via Lodgify.

Guest Responsibilities

Treat the villa and its contents with care; any damage or loss caused by you or your party will be charged via Lodgify. Parties or events require prior written approval; unauthorised events may lead to termination of stay without refund.

Liability & Force Majeure

Villa Kingfisher and PT PME Villa Kingfisher are not liable for injury, loss or damage to persons or property, except as required by law. Neither party is responsible for failure to perform due to events beyond reasonable control.

Governing Law

These policies are governed by the laws of the Republic of Indonesia. Any disputes will be subject to the exclusive jurisdiction of Bali courts.

Updates

We may update these policies at any time. Changes will be posted here with a new “last updated” date.

Contact Us

PT PME Villa Kingfisher
Jungut Batu Beach, Nusa Lembongan, Bali, Indonesia
Email: info@villakingfisher.com
Website: villakingfisher.com

Last updated: 13 May 2025